GCC AirNet Frequently Asked Questions

What is "Wireless Internet Access"?
Wireless Internet access is exactly what it says "wireless". GCC AirNet is providing high speed cost effective solutions for Internet access via wireless, NO PHONE LINES NEEDED! There is no need to worry about slow down loads, busy signals, or disconnections anymore, with Wireless Internet your computer is always on the Internet. Using a brand new technology, GCC AirNet is the first company to bring cost effective, high speed Internet access to the rural central Texas area.

What equipment is needed?
A typical setup for a wireless Internet connection is:

  • Computer (Pentium 200 mhz or higher, 64 MB or higher, Windows 95 or higher)
  • ISA ,PCI, or USB NIC (network interface card in computer)
  • Power Injector - provides Power Over Ethernet to the radio
  • Power Adapter - Plug into Power Injector
  • Fixed Wireless Radio & Outdoor Antenna Unit ( CPE)
  • 50 foot Ethernet cable - Attached to GCC AirNet unit and connects into home or property. Plugs into Power Injector
  • Small Ethernet Cable - Plugs into customer side of Power Injector and plugs directly into a computer.
  • Power Adapter - Plug into Power Injector
  • Universal Mount - Attaches to side of building or home
  • Mounting loops and Kit - Attaches GCC AirNet unit to Universal Mount

How fast is Wireless Internet?
A wireless internet connection's speed depends on the plan you purchase. At an absolute maximum, depending on weather conditions and radio interference in your area, your connection can receive information at about 1.544mb per second, equal to the speed of a T1 connection.

How secure is the signal?
We think it's secure enough for most uses. The gear we use is also used for military applications. The nature of wireless makes it very difficult to intercept. The hopping sequence could be observed but only in the case of one unit transmitting as an access point without other units in proximity. As soon as more than one unit is in use, it becomes exponentially more difficult to isolate one signal. A community string is used to allow only approved radios clients to associate with an Access Point. In addition to this we use encryption to further secure the signal at the radio level. And finally the system does something called "Frequency Hoping". By hoping from frequency to frequency at periodic intervals your transmissions are impossible to intercept. The frequency hoping is completely transparent to the end user however.

Will I have to learn anything new to use this system?
If you already know how to use a Web browser you will find our system totally transparent. You are always online. You click on your browser icon, and you are online with no delay- no waiting for a free line or a connection.

What are some benefits to having fast Internet access?
Many times you might find yourself sitting on your computer waiting up to 5 minutes just for one home page to load. Most of the time is because it is "Content Rich" Meaning it has many pictures and active moving things, sometimes even sound. Making very hard for a slow modem connection to process so much information. As the Internet evolves so will "Content". People are finding new ways to express them selves through "Content rich pages" Leaving modem users frustrated because they have to wait for the pages to load. With GCC AirNet fast Wireless Internet access there is no need to wait you can play real time videos, make Internet phone calls, with out breaking up, play your favorite MP3 in real time, watch live video streams ,send and receive files at blazing speeds, and best of all general browsing is enjoyable.

What does the equipment look like?
The antenna is a 13 by 11 rectangle panel. A link to antenna pictures and other data is here. They are all very lightweight and are no more difficult to install that a DishTV or DirectTV dish. The cables used for exterior mounting come in set lengths, but can be ordered longer, and sometime shorter depending on the application. The Ethernet cables are 3/8" in diameter, with the connectors being slightly larger. Ethernet cable is extremely flexible stiff.

Do I need a phone line?
NO! a phone like is not needed. The Wireless Internet connection is Bi-directional. Meaning your unit will send and receive information. Making it a complete solution for Internet connectivity.

Is this like Cable modems, ISDN, or ADSL?
To start off with - Most of these services are not available in our service areas. Cable Modems, ISDN, ADSL are all dependent on physical wires, and a middle man ( i.e. phone company). With Wireless Internet access you are dealing with no wire's and directly with GCC AirNet Networks. There is no middle man. There are also speed factors that allow GCC AirNet to outperform most cable or DSL solutions.

Is Internet access unlimited ?
With Wireless Internet access your computer is always connected. There are no time limits or restrictions of how long you can use it. Your computer is connected 24 hours a day 7 days a week 365 days a year.

Is this the same as "satellite" Internet?
No! Wireless Internet is bi-directional unlike most satellite solutions, where you download via the dish antenna, but you are also connected by phone line to the Internet for uploading information. This wireless solution eliminates the need for any dedicated phone lines, and therefore reduces your costs, while providing data rates much better than possible with modems or ISDN. Additionally, the 2-way satellite solutions that are out there are very bandwidth restricted. Tens of thousands of simultaneous users could be using a single satellite channel to send and receive information. It's like trying to squeeze a huge amount of water through a very small pipe. Usually does not work very well.

Can I run servers on this connection?
Yes. With our Business Accounts you are free to run your own web, mail, or ftp server, etc. The running of servers of any kind is prohibited with residential wireless access plans.

Will I still need my modem?
NO, Wireless Internet connections do not require a modem. You will need to keep your modem in your computer if you use it for fax services, or if you intend to use it again for internet services.

How long will it take to install?
Once your location has been surveyed and approved for wireless. A date will be set for installing your unit. When a service tech is on-site it could take as little as 1 hour or several days. Each location and applications differs in the degree of difficulty.

Can I get Busy Signals?
NO, you always have a Internet connection 24 hours a day, 7 days a week 365 days a year. A wireless connection requires no phone line making it impossible to get a busy signal.

Is it available in my area?
A site inspection will need to be performed for almost all potential customers to evaluate the ability to use wireless where you are. If you know where our access points are, and you can see one, then you should be able to get a working signal. A site survey must be done prior to installing any wireless hardware.

What are the downsides of wireless Internet?
Wireless Internet connections require direct radio line of sight there can be exceptions for building within 100 meters of the access point but in general if you can not get a direct radio line of sight from your location to an access point your out of luck. In some instances you might be able to see one of our access points in the winter but in the summer when the leaves come out you're connection will be lost. Installation costs, can vary greatly (depending on location) but can be justified by saving in recurring telephone costs, increase in speed and reliability.

How does this access method compare to Cable and/or regular DSL?
As with any internet connection your provider is sharing access (bandwidth) with all of it's customers, so your most limiting factor is the amount of bandwidth the ISP has. Cable and DSL charge enticingly low rates for what they call "high speed access", which might seem like a good thing, but charging so little means there is not enough money coming in to provide the bandwidth needed for your customers, so typically you will find your connection slows drastically when other people are using it heavily. You seldom actually get the speed they boast you will. You get what you pay for. You'll realize this to be true as more and more cable and DSL providers are putting speed controls on the customers.

Cable and DSL are not generally available in the area here, and probably won't be for at least a year.

DSL has a major limitation - Distance. DSL slows down the further away from the telephone company your connection is, and doesn't work at all if you are more that 18,000 feet away (About 3 to 4 miles).

How much does it cost?
As mentioned above, you get what you pay for. Bandwidth costs money, and by charging a little more realistically for it you get better connection rates and a higher level of service.

Installation can start as low as $399, although some locations are hard to reach, or may require additional hardware to make the connection and or mounting points.

Click here for full Residential and Business Pricing

What does the Wireless Gear Look Like?
Both Residential and Business antenna and equipment look about the same. There are some difference in the specifications and functionality. For example, in a home system there is typically a simple bridge that accompanies the

Residential 'CPE' Customer Premise Equipment
Business 'CPE' Customer Premise Equipment

What does a typical install of the Wireless Equipment Look Like?
You can view pictures of both Residential and Business installations on roof tops and TV towers at the following link:

Typical 'CPE' Customer Premise Equipment Installed
GCC AirNet Wireless
NEWEST Frequently Asked Questions (FAQ)

How does GCC AirNet Wireless compare with ISDN, DSL and T1 connections?

Like a Cable, DSL, T1 or ISDN connection, GCC AirNet Wireless (wDSL) service is always on; there’s never a busy signal. Unlike DSL, the service speed does not diminish with distance from the network (in this case, not the central office, but the base station). Unlike ISDN and T1 connections, which may be connected to the Public Service Telephone Network (PSTN), GCC AirNet Wireless service, functions like a private network IP connection between you, the end-user, and the GCC AirNet Wireless Network.

How quickly can you get me connected?
An GCC AirNet Wireless (wDSL) connection can typically be established within 3-5 business days after order. The single greatest reason an installation may take longer is if gaining permission to, and installing the antenna on the roof of the property are required (expected in less than 30% of installations).

Is the service secure?
Yes, very secure. Underlying the GCC AirNet Wireless connection is military-grade communication technology. Additionally, the service is protected by authentication, proprietary signal processing techniques, and directional antennas which it make both very difficult to detect the radio frequency transmissions, and very difficult to exploit. While no communications network is absolutely secure, the ‘work-factor’ required to exploit data sent over the GCC AirNet network is at least as high as that for wired and satellite telecommunications networks. If desired, the end-user can achieve an even levels of security by introducing encryption at the application layer.

Is it safe?
Absolutely. The GCC AirNet transceiver actually emits less power than a cellular telephone (sub 1 watt), and the antenna will be installed at least 12 feet above ground level.

What do I need to get service?
The professional installation crew will install everything you need. For commercial installations, the Indoor Unit or access server will be connected to your router, hub or PC equipped with an RJ-45 10Base-T Ethernet interface (cables are included). For Residential installations, we provide equipment for a single-PC (non-networked) situations. Networking equipment for residential service is available for purchase and installation for an additional charge. For commercial and residential installations, the antenna is installed in the window, side or roof of your building, and connected to the Indoor Unit by Ethernet cable. The installer will configure the equipment with the necessary IP addresses.

Is the service affected by weather conditions?
No. Unlike some other wireless products that operate in bands that ARE affected by weather, the GCC AirNet Wireless service is unaffected by rain, snow, sleet, hail, fog or atmospheric conditions of any kind, and all of the antenna options are rated for wind loads in excess of 100 mph.

Do you need access to the roof of my building to get me connected?
Probably not. In most cases, due to the unique attributes of GCC AirNet’s products, access can be achieved through a side of building or window mounted antenna, helping to achieve the goal of service provisioning just a few days after receipt of your order.

Are you going to put an ugly antenna on my building?
Probably not. GCC AirNet has married its customer premise equipment (CPE) with a family of aesthetically neutral antennas that will not detract from your building’s architecture or appearance. We will only install an aesthetically challenged antenna if you say it’s okay, and then, only if necessary.

Can I get this service outside the GCC AirNet Area?
Initially, our service will be limited to the greater Idabel, OK area but we will be rapidly expanding our network throughout the southeast Oklahoma and northeast Texas region. For a map of our current and planned coverage areas, click here.


Copyright 2005, Grice Consulting, Inc.